What New Features Is Meta AI Agent Muse Getting?
We've briefly summarized the new additions to Muse, including its digital avatar, email feature, and Shopify partnership.

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Meta ai agent Muse was introduced as the company's personal AI assistant in September 2026. It can set goals and build plans on the user's behalf, use a browser, and complete tasks. Meta expanded the product further by adding new features to Muse at Connect 2026. These developments send an important signal to businesses and developers alike.
In short:
- Meta ai agent Muse is getting a digital avatar and real-time video chat capability
- Muse will have its own email address and use it to carry out tasks
- Shopping and payment functions have been integrated into Muse through a Shopify partnership
- Mac computer use and hardware extensions like Muse Charm have arrived
What is Muse?
Muse is a personal AI agent that performs real tasks on the user's behalf. It rolled out to users in the US on September 8, 2026 (TechCrunch). Muse can send emails, book travel, fill out forms, and manage shopping processes.
The system runs on a separate, secure virtual machine called Muse Secure VM. This virtual machine has its own browser (Meta). This lets Muse operate in an environment isolated from the user's actual device.
Since launch, Muse has been downloaded more than 2.5 million times (CNN). This figure shows that Meta has made a serious entry into the personal agent market.
What new features are being added to Muse?
Meta is turning Muse from a purely text-based assistant into something more visual and interactive. Users will soon be able to create a distinct digital avatar for their agent. Real-time video chat with this avatar will also become possible (TechCrunch).
Another major addition is Muse's own email address. The agent will be able to use this address directly while completing tasks (Meta). This feature allows Muse to operate more independently.
Computer use is now active for Mac users as well. This means Muse can now take on tasks within the desktop environment too. It's a critical step that broadens the agent's reach.
What kind of device is Muse Charm?
Muse Charm is a physical accessory Meta designed for Muse. Its size is comparable to an Apple AirPods case. It features a roughly 2-inch touchscreen (Notebookcheck).
This device makes Muse portable, like a keychain. It offers a Tamagotchi-like experience that makes daily interaction with the agent easier. Meta aims to take Muse beyond phones and computers.
According to the company's plans, Muse will soon come to AI glasses as well. This means the agent will be integrated into the wearable technology ecosystem.
Which companies has Muse partnered with?
Muse's most notable collaboration is with Shopify. This partnership gives Muse access to Shopify's commerce catalog and payment infrastructure (The Motley Fool). Users can now shop directly through Muse.
Partnerships like this turn Muse from a mere chat assistant into an agent that actually carries out transactions. For businesses, this could represent a new sales channel. E-commerce companies should keep an eye on similar integrations.
What does Muse's pricing and infrastructure look like?
Meta offers three tiers for Muse: free, a $20 monthly subscription, and a $100 monthly subscription (Axios). Even the free tier includes a substantial amount of tokens.
On the technical side, the free tier runs on 2 vCPUs and 7.7 GB of RAM (Starkinsider). This shows that a serious amount of computing power is allocated even to free users.
Meta is currently proceeding with a model that may operate at a loss. The company plans to become profitable over time by taking a small commission on transactions.
How secure is Muse?
Muse's security architecture is designed to protect user data. No data leaves for the internet unless a system called Sentinel approves it. In addition, Muse has no direct access to passwords or payment methods.
This reduces the risk of the agent misusing sensitive information. Still, it's important for users to be careful about which tasks they authorize. In enterprise use, security layers like this become a critical criterion when evaluating AI solutions; it may also be useful to examine the security approach of models like Claude Opus 5.5 in this regard.
Frequently asked questions
What tasks can Muse perform?
Muse can send emails, book travel, fill out forms, and manage shopping transactions. It can also research projects and follow up on longer-running tasks.
Which devices can Muse be used on?
Muse is currently accessible via iOS, Android, and muse.ai. Computer use for Mac has also been added; AI glasses support is coming soon.
How does Muse's pricing work?
Muse offers generous token usage on the free tier. Additionally, there are $20 and $100 monthly subscription options that provide more resources.
Which companies has Muse partnered with?
Muse's most significant partnership is with Shopify. This gives users access to Shopify's commerce catalog and payment system through Muse.
Meta ai agent Muse has quickly gained new layers such as an avatar, email, and shopping partnerships. For businesses, agent-based systems like this can reshape the customer experience. At EngerekTech, we continue to follow these developments closely.





